Before adding RTS accelerator, signing documents, for example a Customs Declaration document, outside the SAP environment, manually moving the document between SAP and DocuSign, and updating the signature status in SAP lead to inefficiencies and inadequate oversight. Further, when Customs Broker and the Customs Officer, the designated signatories in government agencies, sign the declaration document, the signature status does not automatically reflect in SAP.
RTS accelerator enables users to sign the documents, in this case Customs Declaration document, within the SAP environment and automates the movement of documents and signature status as applicable, making the process efficient and increasing the visibility of signature application across the workflow.
The initiator, the company representative of the seller (shipping) organization, adds the required recipients, and uses the DocuSign Tab within the Customs Declaration Document interface in SAP to self-sign the document instead of logging into DocuSign and signing the document.
Once the company representative self-signs the customs declaration document, RTS accelerator automatically uploads the document to DocuSign and sends an email to the next defined signatory, in this case a Customs Broker. Before, the company representative had to manually upload the document into DocuSign.
Once the Customs Broker reviews and signs the declaration document in DocuSign agreement cloud, Customs Officer automatically receives an email with the document as an attachment. The officer then reviews and signs the document to complete the process.
Application of digital signatures within the SAP environment and without any manual steps in moving documents helps in increasing process efficiency and reduces hassles.
Once all the signatories apply their digital signatures, all signatories receive an email with the certificate of completion. Further, the users of the seller organization can also view the certificate of completion and signed documents in SAP, within the respective operational document.
Automation of document movement and synchronizing the status when the process gets completed helps in increasing the visibility and improves auditability.
In the effort to enable last-mile digitization, RTS has created digital signature accelerators to simplify authorizations in enterprise workflows. This has helped us become a partner of choice for DocuSign® as they expand the coverage of the DocuSign Agreement Cloud to include leading ERP systems.