Resolve’s System Implementation Methodology and Project Lifecycle (SIMPLE) is designed to ensure that any Resolve software implementation delivers maximum value in minimum time.

The driving force behind SIMPLE is just that…keep the implementation simple.

System implementations are often plagued by trying to do too much too soon. With SIMPLE, we deliver the required functionality to ensure the shortest path to the point where users can start benefiting from the solution.

We start by asking the fundamental and simple questions:

• What data is available?
• Who are the intended users (consumers of the information)?
• What information do these users NEED in order to get value from the solution?

By staying focused from the get go on data integration, information integrity, and user adoption you are ensured a fundamentally sound implementation that your enterprise can scale with. Only once this foundation is in place we define requirements for additional features, functions, and reports to extend the benefits and enhance the user experience.

Based upon a series of best practices for implementing a packaged software solution, SIMPLE is broken down into three phases:

Discover

• Data source mapping
• Understanding the user community and training requirements
• Business rule and data validation requirements to ensure data integrity and governance

Develop

• Connecting the data sources
• Setting up business rules and validations
• User acceptance testing

Deliver

• Production environment install
• End-user training
• Transfer to Customer Support and setup of support processes

This disciplined methodology ensures that each engagement follows a rigorous and defined process to deliver quick and successful implementation and rapid return on investment to every Resolve customer.