Professional Services
Our professional services organization is ready to help you get the most out of the Resolve solution. Working with our team of real estate investment professionals, you get immediate access to a wealth of knowledge and expertise earned over years of working with the leaders in the industry.
Requirement Analysis
A clear understanding of the business requirements is the first step on the road to success.Our team can help you interview the appropriate stakeholder and formulate a business requirement document that will ensure the goals and expectations are clear throughout the organization.
Process Requirements: what processes does the system need to support?What decisions will it facilitate?
Reporting Requirements: what reports and dashboards will best help users achieve their business goals?
- Data Requirements: what data is required to support the business goals?Where does it come from?How often does it change?What are the potential data conflicts and gaps
- Solution Design
Once the requirements are agreed upon and the processes are in place, we are ready to help you design the solution that will best support these requirements.
- Information Flows: What data will come from which system? How often?How will it be mapped to the Resolve solution? What validations and checks are required to ensure data integrity?
- Process Improvement: Our team will help you identify potential opportunities presented by the Resolve solution to improve existing processes in order to get you closer to achieving your business goals.
- Report Design: A detailed design of each report will be formulated based on the reporting requirements.
Solution Implementation
Based on the detailed design, our team is now ready to help you put the solution in place and make your vision a reality.Rather than a risky “big bang” approach, our implementation methodology emphasizes controlled releases of incremental functionality that deliver immediate value, facilitate user adoption, and reduce overall project risk.
- Data Preparation: The process we have developed for data quality assessment allows you to address any identified issues as part of the Resolve solution deployment and data population
- Data Integration: Our team can help you extract the data from existing systems, mapping it into the Resolve solution, and instituting validations and audits to ensure consistency and integrity
- Report Creation: Although reports can be created by your personnel or third party partners, we are happy to lend the resources to put in place a set of reports that will ensure rapid implementation and quick adoption by business users.
Services are also available from our implementation partners.
Click here to inquire.
